Policies & Regulations

1. Introduction
This page provides the policies and regulations for using the services of Vietnam Legend Travel. Please read carefully before booking to understand your rights and responsibilities.

2. Service Booking Policy

  • Customers must provide complete personal information and relevant details when booking flights, tours, hotels, or visa services.

  • Any incorrect information may result in service cancellation or adjustment.

3. Payment Policy

  • Vietnam Legend Travel accepts payment via cash, bank card, bank transfer, or secure online payment gateways.

  • Payment must be fully confirmed before the service is provided.

4. Cancellation & Refund Policy

  • Services may be canceled or modified according to the policies of each supplier (airlines, hotels, transport companies, etc.).

  • Some services may be non-refundable once confirmed.

5. Customer Responsibilities

  • Comply with safety regulations, immigration requirements, and instructions provided by Vietnam Legend Travel.

  • Safeguard booking information, receipts, tickets, and related documents.

6. Vietnam Legend Travel Responsibilities

  • Provide accurate and transparent service information.

  • Support customers throughout the service process.

  • Not responsible for incidents beyond our control, such as natural disasters, strikes, or changes in airline schedules.

7. Customer Rights

  • Receive services as booked.

  • Receive support and answers to inquiries during the use of services.

  • Have personal and payment information kept confidential.

8. Contact
For any questions or requests regarding policies and regulations, please contact: